We are committed to being your trusted partner in pet care
See what our Club members are saying…
My dog, Feeka, had his first visit today and this is the first time he didn’t shake when he walked through the door. He had a grooming session and the cut, the two baths, the brush out was perfect. He seemed so relaxed and they made over …
read moreJesse is an excellent groomer and I have nothing but praise for him. However; I’m disappointed in the scheduling procedures. I schedule a month in advance and yet it seems they overbooked my dog the last 2 times and she was not even on the …
read moreHello Kathryn, thank you so much for sharing your feedback! I noticed your review was left for our Murphy Lane location, but Dollie is one of our Vine Crest guests, so I wanted to reach out personally. I apologize that you have been frustrated the past couple of times with the timeframe on Dollie’s grooming. On average, a full groom takes about four hours, though it can be a bit shorter or longer depending on the groomer’s day. Each groomer has the same set time slots every day, but the timing often depends on the dogs on the schedule. There are so many things that can alter the average time of the day in completing scheduled appointments. A dog could not be fully comfortable with the grooming process, or their coat could need a little bit more TLC. When this happens, it can slow things down and push the rest of the schedule back slightly. Our grooming process is done in stages: first, we bring your pup back to one of our grooming kennels. When it’s their turn, a bather will bathe them and hand-dry them with a forced-air dryer. Not all pups are at ease with the forced dryer, which can prevent us from fully drying their coat right away. In those cases, we place them in a kennel dryer that provides gentle airflow while they relax. Once they’re dry and it’s their turn on the schedule, the groomer completes the grooming. After the groom is finished, we send …
My dog, Graham stayed at the Pet Station for the first time and he was very happy there. He is 10 years old and this was the first time he had been boarded. The place has everything you could possibly ask for. I felt very comfortable with …
read moreThank you for your wonderful feedback, Denise! We appreciate your trust and kind words. Graham was so brave during his first sleepover, and we look forward to spending more time with him soon!
Service is always perfect. Madison does an absolutely fantastic job on our Doodles! Best groomer I’ve had in Louisville since moving here 11 years ago.
Darla Weaver
Thank you, Darla! Madison works very hard to make your babies feel, and look amazing! We appreciate your loyalty and trust in us!
I cannot recommend Pet Station enough. Our girl is super shy around new people and away from home, and this is the ONLY place we would ever think of leaving her. She gets to go on walks, they make sure she gets cookies I send with her, and …
read moreYour kind words are appreciated, Jennifer! Our Boarding staff thoroughly enjoys getting our shy pups to come out of their shell to become more comfortable with us. We have loved getting to learn Clara's preferences while boarding with us, and it's rewarding to see her progress! She's so brave! We appreciate your trust in us to care for your baby! We can't wait to see you and Clara soon!
We took our golden retriever puppy here and it was her first time getting boarded — She had the most amazing time and the staff all took incredible care of her! We won’t ever take her anywhere else!
Thank you for your wonderful feedback, Ally! Ivy stole everyone's heart upon arrival. She was so brave for her first boarding visit and bath! We look forward to seeing you again soon!
I have been a client of the Pet Station Country Club for 2 years and rate this facility very highly! Customer service is excellent and they treat you and your dogs as family! Absolutely love taking my dogs to such and trusting and loving …
read moreShep and Rose deserve nothing less than royal treatment! Thank you for your trust and kind words, Tara!
The dogs were happy when we picked them up. The only thing that I can complain about is that I never received our daily pictures of them.
Thank you for your feedback, Carla. Sending daily photos of all pets in our care is an essential part of our routine at TPSCC, and we apologize that you did not receive any photos while Buddy and Pumaa were boarding with us! That is certainly not our standard. After searching for the reason behind this mistake, I figured out that we had made a typing error with your email address. This mistake has been addressed and we will make sure we fix this for the future! We have forwarded their photos to the correct email that we have on file, so be on the look out! Again, I apologize for us falling short on this!
Jenna Young, GM
My wife and I recently adopted a Bernese mountain dog that was a mill momma, the groomers and staff at Petstation have been so patient with her and have taken everything at her speed. Today my daughter picked up Queenie (our new pup) and …
read moreQueenie looks amazing with her fresh groom and new accessories! Thank you for trusting us with your baby. She is so easy to love, and we're thrilled she has acclimated to her forever family so well! We appreciate your nice words, Jim. We look forward to seeing you and Queenie soon!
Pet Station is the best choice we’ve made for our dog. They are loving, patient, and safe with the care of our girl and have been wonderful to work with. We have used their daycare, boarding, board and train, and grooming services and have …
read moreHi, Angela! Thank you so much for the kind words and recommendation. We love caring for your fur baby. She’s truly part of the TPSCC family!
They are the most caring friendly people I have encountered in the pet industry in a long time. My dogs get so excited when I pull into the drive way. They sre cared for by the best-woukd not go anywhere else!
Hi Sharyl, thank you so much for the kind words! We love your fur babies and are so glad they’re part of our pack!
We can’t say enough about our experiences with Pet Station Country Club! Didi is not a fan of other dogs but sure loves going there – whether to board, daycare, or get groomed. The staff are so loving, we feel comfortable knowing she’s …
read moreDidi is easy to love! We can't wait to see you guys again! Thank you for your kind words.
Our dogs have been boarded here several times and we are so pleased each and every time. Extremely clean, pictures and video provided of each dog every time we board them. If they have any updates or concerns they always email and/or text …
read moreWe appreciate your feedback, Roseanna! We look forward to seeing you again soon!
I have utilized all of my pups with The Pet Stations services. From their boarding, training, grooming and their daycare. Not once have I ever been disappointed in the services and care they have provided my fur babies. They are the only …
read moreHi Alana, thank you so much for your continued trust and kind words! It means everything to be your go-to for all things pet care.
TPSCC has been wonderful for my pup (and me). They go above and beyond to care for my pup, and I trust that she’s in the best hands every time. Their trainers are so knowledgeable, kind, and effective. Not only do they provide excellent …
read moreHi McKenna, thank you for such a thoughtful message! Our trainers and team pour so much heart into every visit, and it’s incredibly rewarding to hear it makes a difference. We’re lucky to have you in our TPSCC family!
TPSCC is the best place to take your pet for grooming, boarding or daycation! The staff is amazing, and cares for your pet like their own.
Hi, Theresa! Thank you so much for the kind words! We’re so grateful for the chance to care for your pet like family. Can’t wait to see you both again soon!
We took our two year old golden retriever in for a day cation evaluation. Very impressed with the organization, professionalism and care he received. He was not at all stressed when we picked him up! He came home tired and happy! We will …
read moreNew to this area and our first time boarding our dog here – they were AMAZING. Fantastic facilities, wonderful staff, great communication. Would absolutely recommend.
UPDATE: we’ve taken our sweet dog here 5-6 times, and we are always …
read moreThank you for the kind words Pete!
First time my pups were boarded ever and then for it to be for 10 days and they came home so happy. The daily pictures really put me at ease. I signed them up for extra fun events along with their play times and they loved it. Their …
read moreOur first visit was wonderful. We’ve had some bad experiences at 2 other groomers so I was nervous to leave her. However when we arrived we were greeted very professionally and we were asked if we could wait a few minutes because the …
read moreThis is one of the best operating businesses I’ve ever worked with. Employees are always friendly, fast, efficient, and will do anything to make your experience better. Our pets are treated like royalty. We have just hired Jessica (one of …
read moreWe just wanted to take a moment to say how AWESOME Jessie is with our dog, Piper! It’s clear how much love, care, and patience he puts into every grooming session. Piper always looks and feels her best after a visit, and we can tell she’s…
read moreHey Kerri, thank you so much for this kind message! We’re so lucky to have Jessie on our team—he puts so much heart into every groom, and Piper is such a joy to care for. We’ll be sure to pass this along, and we can't wait to see Piper again soon!
My sweet Phoebe looks amazing after being groomed, and she loved every minute of it! The personnel are so wonderful with all the puppies (ages 1 to 10, of course!) and Phoebe loves Togo there.
Her groomer goes the extra mile to provide her …
read moreI hate leaving my dog. The only thing that makes it tolerable is the excellent care she gets from the pet station and country club. If you are so inclined, you can have a camera in there little condo. But what I like best of all is it is …
read moreWe love the pet station! They are great at communicating as a daily emails of pictures with your pup! My dog loves going there, he didn’t even look back when we dropped him off. He feels very comfortable and they do everything in their …
read moreThe Pet Station Country Club is the best place to board your pets either for a vacation or a day trip or a play date. The staff is so nice and they take care of your pet so well. They treat your pet like it’s their own and give them the …
read moreThank you, Georgiana! We’re so happy to hear you feel at ease leaving your pet with us. It’s our joy to care for them like our own and keep you updated every step of the way. Can’t wait to see your sweet pup again soon
Our puppy started Pet Station Country Club last summer. I absolutely loved the evaluation process for Daycation to make sure he was in a group with similar pups. From day 1, we were welcomed by the friendliest staff, a very detailed report …
read moreThank you so much for this amazing feedback! We’ve loved watching your pup grow and thrive with us. Knowing he’s happy, safe, and surrounded by friends means the world. We’re lucky to have such a wonderful family in our pack!
The Pet Station Country Club allowed for prompt medical treatment. When picking up our husky the boarding staff notified us of an abnormal mass on his front limb. The Pet Station boarding staff compassion and diligence allowed us to seek …
read moreThank you for your kind words. We’re so glad to hear your sweet husky is on the mend! Sending lots of love for a continued smooth recovery.
The Pet Station provided a phenomenal boarding experience for our dogs, Jean Luc and Riker, during their recent 9-day stay. The staff's warm welcome, daily photo updates, and excellent communication alleviated any concerns, providing us …
read moreThe folks here do a GREAT job taking care of our high energy Australian shepherd during the week. They go out of their way to make each and every dog have a great time during every visit. We are thankful for their service and their attitude…
read moreThank you so much for the kind words! We absolutely love having your fur baby as part of our pack—those high-energy zoomies keep us on our toes and smiling!
Our 9 year old Cockapoo has stayed at both Pet Station locations for 3 years now and we would not trust any other business with her care. They update us daily while she is boarded, and easily follow her complex medication and feeding …
read moreOur first time boarding our best girl Sally. Obviously we were nervous and I spent a lot of time researching and reading reviews before I selected Pet Station. I'm glad we did! She looked to have a good time in her individual play times and…
read moreThis review is long overdue! Once a week for the past 8 years, my Golden Retriever, Logan, and I kick off our morning with a little ritual where I ask him, "Do you want to go see your friends?" His tail starts wagging as he bolts out the …
read moreThis was our first boarding experience with the Pet Station Country Club. The place that we usually use was full and so after much research and a few conversations with PSCC, arrangements were made for Pumpkin to board there. I could tell, …
read moreOur dogs have been boarded here several times (and we’ve used both locations). They are anxious dogs, but Pet Station always works hard to make them feel safe and comfortable. We love getting daily pictures while we are away. It’s such a …
read moreUPDATE: We used their 4 week Board & Train program for our 18 month Bernedoodle, and Jessica might just be a miracle worker! Our dog came back so well behaved, understanding her commands so easily, and able to relax and not be so reactive …
read moreThank you for the kind words Angela!
This was our first time boarding our dog Hank at Pet Station Country Club, and we were nervous about leaving him for 10 days. However, our fears were quickly put to rest as soon as we dropped him off. The entire staff immediately came over …
read moreThey were very kind to my dog who is quite skittish. The groomer was especially nice but I don't remember his name. I would ask for him again. The facility is impressive. I saw several dogs getting groomed and none of them were upset or…
read moreThank you for the great review Wendy!
My golden Henry comes to Pet Station regularly for grooming and boarding. We’ve used other boarding facilities in the Louisville area and I can confidently say that there is NO facility that even comes close to matching the level of care …
read moreFirst time pet boarder here, and let me tell you — I was EMOTIONAL. I’d never left my beagle for more than 2 days, so leaving him for 10 felt impossible! From the moment I walked in and my dog was greeted by name, I knew he was in the right…
read moreThank you for the kind words Sam!
Took my GSD for a groom. Everybody here obviously loves animals, especially dogs. Max was hi usual gentlemanly self according to the staff, and since my house is only 10 minutes away I feel great about bringing him here. They did a great …
read moreI boarded my 3 dogs for a long weekend, one of which is especially high needs and extremely challenging. The staff did an absolutely stellar job working with him at his pace and to his comfort level. This is the 1st time I’ve ever boarded …
read moreBooker loves his time at the Pet Station Country Club! They take care of him like he’s their own pet and watch out for any changes even in mood. Love the daily photos and how responsive they are to messages all times of the day. Wouldn’t …
read morePet Station Country Club is a fantastic dog boarding facility and more! The staff is friendly, knowledgeable, and genuinely cares about the well-being of every pet. The facility is clean, spacious, and provides plenty of room for dogs to …
read more