In accordance with Governor Beshear’s Healthy at Work Requirements, we have made some changes to our procedures. Please see below for specific department changes.
Dog Grooming
- Please remove all leashes and harnesses from each dog before pulling into the pick-up/drop-off zone.
- Do not exit the vehicle; a staff member will arrive at your car and take your dog using our equipment.
- All payments will be made over the phone or using or the card on file (this includes tips).
- All communication with your groomer will be with call/text.
- PLEASE NOTE OUR CANCELLATION POLICY: Your account will be charged 50% of the groom price if you do not cancel at least 24 hours in advance.
- Please email your updated vaccines to clubmurphy@thepetstationinc.com or text a picture of the vaccines to 502-505-715.
Dog Daycation
- Please remove all leashes and harnesses from the dog before pulling into the pick-up/drop-off zone.
- Do not exit the vehicle; a staff member will arrive at your car and take your dog using our equipment.
- In order to participate in social distancing measures, nightly recap videos for each group will be suspended until further notice.
- All payments will be made over the phone or using the card on file.
- Please email your updated vaccines to clubmurphy@thepetstationinc.com or text a picture of the vaccines to 502-305-7715.
Pet Boarding
- Please remove all leashes and harnesses from the dog before pulling into the pick-up/drop-off zone.
- Do not exit the vehicle; a staff member will arrive at your car to discuss your pets’ stay and take them inside using our equipment.
- Only bags of food/medications can be handed to our staff
- Please email your updated vaccines to clubmurphy@thepetstationinc.com or text a picture of the vaccines to 502-305-7715.
- No Plush toys or bedding can accompany the dogs on their stay. We provide plenty of cozy beds and blankets for them.
- All payments will be made over the phone or using the card on file.
Dog Training
- Board and Train dogs please refer to the boarding section for drop-off instructions.
- All in-person evaluations will be conducted outside the building under awnings.
- All Board and Train go-home lessons will be performed using social distancing, masks, and done outside to the extent possible.
- email our trainers at murphytraining@thepetstationinc.com if you have specific questions or concerns.
- All payments will be made over the phone or using the card on file.
We are doing our part to limit the spread of Covid-19. In addition to the Healthy at Work Requirements and the pet industry specific guidelines for operation, we have continued our stringent cleaning/disinfecting standards to make this a safe environment for your pets and our employees. If you have specific questions regarding our protocols please email them to clubmurphy@thepetstationinc.com. We look forward to serving you during this time and for many years to come.